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Change Communications Consultant, PwC London

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Join a team that:Is a highly engaged, innovative and growing team of communications specialists
Works with leaders in some of the world’s most iconic organisations
Works across a range of sought after areas including change and transformation, deals and Brexit communications
Deploys cutting-edge digital strategies and technologies

An exciting opportunity exists for an experienced Communications consultant, with significant expertise in communications, change management and stakeholder engagement. The successful candidate will join the established, yet growing communications team, within the client-facing People and Organisation division of PwC.

In a rapidly changing world, communication is more important to business than ever before. We have built a practice focused specifically on communications relating to organisational change. Our team has been instrumental in delivering successful transformation and change communications, with an impressive track record working with a diverse range of industry clients, including some of the world’s largest blue chip organisations and public sector organisations.

The Communications practitioner will work across all areas of the team’s core propositions from transformation and change communications, through to strategic communications advice driven by deals activity or in managing the impact and implications of Brexit.

The successful individual will be expected to manage and deliver communications work on a variety of projects and programmes, working flexibly and often across different locations as required. They will have the ability to manage others and work effectively as part of a team - working with other communications experts, other PwC colleagues, client staff and other business consultants where required.

To fulfil this role, they will be able to:

Manage the development of client facing, strategic change and communication deliverables such as change management strategy and plans, including leadership alignment, management of change agent networks, change impact and business readiness assessments, including pulse surveys, focus groups and desktop analysis
Define and execute stakeholder management strategies, including stakeholder assessment and relationship management
Design, develop and deliver high quality communications for targeted audiences using appropriate media, such as corporate announcements, discussion packs and talking points
Successfully manage risks and issues, implementing mitigating activities as appropriate, and escalating where required
Manage third party suppliers in the production of communications, including brand development, design, print, technical, implementation etc.
Manage financial responsibilities on an engagement
Build their networks across the firm and develop their experience in the area of corporate communications
Have a good understanding of the latest digital communication trends and tools
Help grow the communications community through managing and delivering business development activities

Desirable skills and experience:

Experience working on large scale, complex, global change and transformation projects and/or technology implementations across a range of sectors
Experience and understanding of the M&A market
Understanding of the political environment and potential impacts of Brexit
General consultancy and client relationship skills, in particular the ability to engage and influence senior stakeholders
Comprehension of change management issues such as communication, stakeholder engagement restructuring, the employment proposition (including pensions reward)
Deep understanding of communication and engagement trends, emerging practices, digital communications, and an ability to promote innovative ideas and solutions in the area of change communication
Ability to develop communications in a range of media, including written, graphic, web, social media and face to face channels.
Excellent communication skills - ability to present formal / informal findings in a clearly defined and persuasive manner
The ability to write with clarity, conviction and sophistication
Demonstrates creativity and confidence with clients and colleagues
Ability to manage people, team and workstreams, with good project management skills and a proven ability to prioritise and manage tasks in a demanding work environment
Strong expertise in PowerPoint, Word and Excel
Educated to degree level or equivalent


We help organisations and the people who run them answer the big business questions. How should we raise finance? Where should we be based? How should we reward our people? With some 3,300 experts whose expertise covers every conceivable area of taxation, we’re one of the UK’s leading tax practices.
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
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We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
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