A manager must present solutions to increasingly complex technical issues, demonstrate sufficient technical knowledge in own service area to develop solutions to complex technical issues and manage a team in demanding assignments on a day to day basis.
Job Description:
Markets
• Demonstrates an understanding of the full range of the firm's products, services and capabilities and takes an active role in cross selling.
• Builds an understanding of the potential for selling into clients.
• Seeks to participate in business development activities and contributes to sales pitches, for own team as well as the wider firm.
Clients
• Builds a rapport with the individual client and develops a clear and detailed understanding of the business and client expectations.
• Meets clients demands, keeping them up to date with progress and engenders trust and respect.
• Deals with a wide range of technical issues and client situations.
• Provides intelligent and creative solutions to client tax issues both reactively and proactively.
• Writes high quality tax reports, professionally presented documents, requiring minimal input from directors or partners.
Tax Delivery
• Responsible for planning and performing tax consultancy assignments.
• Prepares and files ruling requests on behalf of our clients.
• Acts as a first point of contact on specific projects for any queries from the business.
• Demonstrates the ability to analyse potential solutions and make recommendations accordingly.
• Accurately interprets advice obtained from other specialists and questions where required.
• Presents solutions to increasingly complex technical issues.
• Demonstrates an awareness of technical risk through well supported research.
Client take- on / risk management
• Has a sound awareness and adherence to the firm's risk management processes and procedures.
• Ensures compliance with internal procedures including the completion of take-on.
• Ensures bills are raised and costs are collected on a timely basis.
• Mitigates risk through review and involvement of senior team members.
Technical Competence
• Demonstrates sufficient technical knowledge to supervise relevant areas of work.
• Seen as a reference point on particular technical issues.
People
• Works effectively with all members of the team, building the confidence and respect of peers and subordinates.
• Reviews and mentors executives giving regular feedback, timely performance reviews and provides development opportunities.
• Manages a team on specific projects.
• Provide on the job development to executives.
• Actively seek opportunities to attend workshops to develop technical and personal skills.
• Demonstrates a clear appetite for self development through the performance review and personal development plan processes. Reviews work afterwards for learning points.
Operations and results
• Ensures bills are raised and costs are collected on a timely basis.
• Manages work in progress to ensure recoverability goals can be met.
• Monitors invoices raised and cash collected in a timely manner to ensure aged debtors do not escalate.
• Meets own financial target set.