HMRC is on a digital journey as we begin to put technology at the heart of our decision-making and continue our Transformation into one of the most digitally advanced Tax Administrations in the world.
About the job
As senior leaders in Large Business, Assistant Directors play a key role in leadership within the region.
The Assistant Director will be peer managed by the Regional Deputy Director. As a senior leader in Large Business, you will own a wide portfolio of responsibilities:
Key Responsibilities:
• You will play a key role in leadership within the region, building technical capability, building engagement and facilitating change.
• Assistant Directors manage HMRC’s relationship with the UK’s largest and most complex business customers who are high profile, household names.
• This involves overseeing the department’s interaction with their significant customer operations, their very large tax/duties payments, large multi-national aspects, frequent politically sensitive issues and regular large scale mergers and acquisitions.
• Assistant Directors also lead on specific tax or wider leadership issues across the Directorate or the wider Department.
• Manage HMRC’s relationship with the UK’s largest and most complex business customers who are high profile, household names.
• Establish, build and maintain professional relationships with key senior customers across tax and business responsibilities
• Develop a deep understanding of customers and their business drivers influencing their attitude to risk.
• Discuss, explore and resolve complex tax planning issues with customers; resolving differences of view where possible
• Carefully manage complex, sensitive and potentially challenging reputational issues
• Lead large scale national projects across customer groups, sectors or risk themes to deliver compliance outcomes
• Ringmaster communications and interventions, including appropriately involving HMRCs specialists, ensuring successful delivery of outcomes
• Coach and mentor Customer Compliance Managers and tax professional colleagues, building capability and troubleshooting complex cases
• Ensure CPD is up to date and share expertise with HMRC colleagues
The Civil Service champions diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for applicants with disabilities who meet the minimum selection criteria.
We are an equal opportunity employer and value diversity.
We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.