Compliance Caseworker, HMRC, Leeds (flexible working)

Location

Leeds, Yorkshire and the Humber

About the job

Job description
HM Revenue and Customs (HMRC) is looking for people with a passion for investigative work, and an ambition to progress in an analytical and investigatory career.

As a caseworker you’ll be making sure businesses and individuals pay the right tax at the right time in line with tax rules.

As such you’ll need excellent analytical skills since you’ll be reviewing, analysing, and interrogating intelligence, customer data, records, and case files.

We interact with all kinds of people from businesses to individuals. Almost everyone comes into contact with us at some point, which means good communication skills are a must: our work is as much about people as it is about money.

This position offers a fantastic opportunity for those looking to develop a career in tax or an operational delivery role. No experience is necessary as full training will be given.

We recruit on merit after fair and open selection, and we welcome applications from a diverse range of candidates.

Working in HMRC’s Customer Compliance Group, your responsibilities will/could include:

• Conducting compliance checks to make sure everyone, from multi- national companies to individual citizens are paying the right amount of tax;

• Reviewing, analysing, and interrogating intelligence, customer data, records, and case files, and deciding on the appropriate compliance response;

• Providing risk, intelligence, and technical support solutions to teams across HMRC;

• Directly engage with various customers and businesses, across a wide range of locations, sometimes outside of traditional hours, so a willingness to travel and get out of the office is a must;

Desirable skills

• Excellent written and verbal communication skills;

• Attention to detail and tenacity;

• Sound judgement, as you’ll be working within the boundaries of legislative and policy driven guidance;

• Capable of working individually and as part of a team to promote a positive and energetic working environment;

What we offer

As well as competitive salaries, we offer a substantial package of benefits including:

• Excellent training and career progression (see candidate pack for more information);

• Competitive pensions;

• Generous paid maternity, paternity and adoption leave;

• A community volunteering programme, the opportunity to join a trade union, and discounted membership of local and national sports and social groups;

Competencies

We'll assess you against these competencies during the selection process:

- Making effective decisions
- Leading and communicating
- Collaborating and partnering
- Delivering at pace

You must provide evidence against the following on your application form:

- Making effective decisions

Benefits

Pensions
Civil Service pension schemes may be available for successful candidates.

Allowances
If you are applying for a role in an office within a regional centre location or a transitional or specialist site, then the following may apply: Daily Travel Assistance will be available for this role, provided the successful applicant is a current HMRC employee and meets the eligibility requirements outlined in the department’s Daily Travel Assistance guidance.